These are the words of the charities, schools, foundations and event planners who run their silent auctions on MobilBid, quoted as they sent them to us. Where we know the year of the event, we've included it.
Customer stories
Hockey Helps the Homeless
From paper bid sheets to 17 auctions a year in seven provinces (2023).
Beyond the Pale Brewing
A record 236 artist-decorated skateboard decks, auctioned online (2023).
Youth Singers of Calgary
A virtual gala whose silent auction matched previous years (2021).
“Silent auctions represent an important revenue item for our events, and we now see a much better return.”
“MobilBid's online platform allows us to easily and efficiently update items and descriptions, automate outbid alerts, and receive payment immediately when the auction closes. The MobilBid platform eliminates a lot of manual labour.”
“We love the automated message function so bidders can see instantly if they have been outbid and can respond immediately if they don't want to lose out on the item. Another important feature is the ability to share the auction with those not in attendance, or who may not be present during the close.”
“[Bidding analytics and guest contact retention are] amazing for archival reasons, letting us check back on past events to determine how the items performed, how many bids were placed, and the efficiency of items versus the value stated.”
“Overall, the MobilBid platform has helped us make our silent auctions more efficient and gives us the ability to share them with larger audiences. It also plays an important role as part of our archiving, for any pertinent auditing purposes.”
“The most important aspect of dealing with MobilBid is working directly with Derek and Dale. From our first contact through presentation, first class training, fast, phenomenal customer service, and easy billing, MobilBid offers a professional business model to be envied. It's a blessing to work directly with the owner every day instead of a large support team.”
“Over the last few years, we have looked into options to help run our yearly auctions. None have compared to MobilBid. The ease of setup, user interface and one-to-one support have been exceptional. This year, using MobilBid, was by far the easiest for the team and led to a much smoother-running auction. A real joy to use.”
“A big thank you to Derek and Dale for all the help, and we look forward to doing it all again next year.”
“The (MobilBid) platform is easy to use. From uploading items in bulk to navigating throughout the auction process I can see in real time how bids are proceeding. If bidders have issues, I can quickly address them on the back end. This year we added Stripe mobile payment to collect pre-bidding credit card info to process payments immediately on closing. Having experienced that option, I will never go back to taking payment at checkout.”
Choosing MobilBid
“As a registered charity we rely heavily on donations and in particular, fundraising events. After almost three years of no in-person events due to the pandemic, we decided to offer a hybrid, in person and online, and choose a silent auction platform. After vetting eight different companies to work with us we choose MobilBid! That was indeed the best choice…rates, service, and platform all are stellar.”
“We especially liked the client service and support. We cannot say enough about how we were helped all along the way. We will use MobilBid again and are definitely recommending them within the summer camp industry and beyond. Our event was fruitful and MobilBid played a key role in that success.”
“As an experienced silent auction company, holding more than 200 events annually, we had been looking for an improved silent auction protocol for more than five years. Nothing we found met our expectations until we discovered Net Directories new MobilBid product.”
Closing the auction and collecting payment
“I am a recovering ‘Bid Sheet Addict’. Throughout my career I have made thousands of bid sheets (in triplicate) for fundraising events. MobilBid has changed our events and had an immense impact on my role as an Event Officer. Say goodbye to bid sheets and sell your bins of clipboards and pens. Silent auctions can be easy and FUN for guests. My favourite function is auto billing. Using this function eliminates checkout lines and the need to follow up post-event for payment.”
“The MobilBid platform is smooth and easy to use. The closeout of the silent auction was the best we ever had – because we used MobilBid.”
“Derek was truly a gift to work with! When I was stressed before the launch of the auction, he set up a review meeting with me and addressed all my concerns that I had remaining, He was proactive with a review of our auction, he shared great resources, and shared insights that increased my understanding and improved the overall auction for our bidders!”
Galas and in-person events
“Citizen Advocacy used Mobilbid for our signature fundraising event, Evening in the Maritimes, in 2019. With 600 guests bidding on 150 items, Mobilbid was an attractive, user-friendly platform that left our guests with more time to network while also increasing our revenue.
Staff and volunteers found it much easier than a traditional silent auction and the customer support was fantastic. The data we collected after the event has helped inform some critical decisions for future years.
We can't wait to use Mobilbid again next year!”
“The auction last night was wildly successful – we raised almost twice what we had budgeted.”
“We originally hired MobilBid to help us with our major fundraising event back in the spring of 2020. Unfortunately, it was postponed due to the Covid pandemic and both Dale and Derek were wonderful to work with as we dealt with all the details involved. … We finally were able to host Queens of Spayeds in October 2022 and the Silent Auction component was a HUGE success on all levels.”
“We were able to raise more money and the process of closing the sales and completing payment was seamless. Our attendees loved being able to bid and watch their favourite items in the auction while still enjoying the entertainment. The support, advice and assistance Dale and Derek provided throughout was awesome and definitely contributed to our success. We look forward to working with them again in 2023.”
“Our auction was a GREAT event. MobilBid is an exceptional product and it is very easy to use. Your assistance was top notch. MANY, MANY Thanks.”
“Kudos to MobilBid on a great software package.”
“Just a quick note. One lady picking up her item said she had been involved with many auctions and ours was the best organized citing the ease of bidding, text reminders, and outbid notices.”
“We were very happy with the results of our first silent auction. We will no doubt return to MobilBid for future events. Thank you for your support.”
“Thank you for your help, our silent auction went off without a hitch! Our guests loved it and we'll be looking for opportunities to use MobilBid in future fundraisers.”
“Thank you so much for all your help! We had a great event and the auction went incredibly smoothly!”
Online and hybrid auctions
“…we had to cancel our Annual Holiday Party where we always host our charity Silent Auction. We decided to keep the Silent Auction but tried to find an online platform that would allow us to do the same. Luckily, we had heard really good things about MobilBid. Even though we had our first in-person party again in 2022, we continued to host the auction online through MobilBid because of its easy-to-use, friendly platform…”
“We love working with MobilBid. Derek is always willing to help and often replies within minutes. We also really appreciate that they provide a thorough review of your auction prior to going live, which is incredibly beneficial in helping us avoid errors once it's too late. We will absolutely continue using MobilBid software for the foreseeable future.”
“During the pandemic, my company PBS Events - an experienced, professional event planning company that has organized many fundraisers - was forced to switch from live events to virtual auctions. We made a successful transition through MobilBid, and both virtual auctions I completed in 2020 and 2021 raised more funds than in-house events.
We learned that auction items receive more bids and sell at a higher price so not as many items are required. The participants find the process extremely professional and easy to manage. The auction starts and stops on time. Mobile bidding makes events so much easier than getting up, looking for a bid sheet to update at in-house events.
Collecting funds from the successful bidders was easier than any event I have ever organized. The support from the MobilBid staff is outstanding and I plan on using MobilBid in all my future fundraisers.”
“The auction portion of our first-ever virtual gala was a great success thanks to Mobilbid! We received many comments about how user-friendly the whole bidding and close-out experience was, and we can't imagine going back to a traditional auction, even when we can safely return to in-person events! CCS is very pleased with how things went and we appreciate your direction, support and follow-up along the way.”
Golf tournaments
“Thank you so much to Derek and the team at MobilBid! MobilBid completely transformed the silent auction portion of our golf tournament, from what used to be a manual process to a seamless and easy online platform that has resulted in a huge success for our fundraiser. We were also able to reach a greater audience by using this simple and easy platform which allowed us to raise more money for our event. We are excited to continue using MobilBid at future events!”
“MobilBid was the perfect service for our silent auction at our Els for Autism charity golf tournament. The platform is intuitive, and their team is genuinely interested in the success of their clients' auctions. Would absolutely recommend and happy to be a reference for the service. Thank you.”
Planning a golf event? See mobile bidding for golf fundraisers.
Schools
“This was our first fundraising event using MobilBid. We found it to be a seamless, user-friendly, intuitive system.”
“No joke. One 85-year-old bidder logged in and made bids from her iPad. We will be back!”
“St. Andrew's College used other mobile bidding providers for three years, then decided to use MobilBid for our 2017 school gala. Attendees were thrilled to see registration tables and lineups eliminated and found using their own phones as bidding devices easy and enjoyable.”
“What sets NDI apart from other vendors is how quick they are to meet our needs and how responsive they are in supporting their products. In every situation they have over-delivered in customer service.”
Running a school auction? See mobile bidding for schools.
Support
“We think you are amazing! Always available and happy to help with any questions or problems. Very happy with your service!”
“MobilBid is easy to use and we received great technical support when needed.”
Our support line is open Monday to Friday, 9 am to 6 pm Eastern, at 1-855-202-4404 x1, or email support@mobilbid.ca. Help during your event can be arranged.
Run your next auction on MobilBid
Open a free account and build a test auction, or talk it through with us. You only pay when you run a real event: 5.5% of silent auction sales, $220 minimum, $2,500 maximum.
