MobilBid Enterprise Resources FAQs

Security and privacy

Security and privacy statement

In short. Your supporters' names and contact information belong to your organization. MobilBid uses them only to run your auction, never sells or shares them, and deletes them on request. The platform is hosted and backed up in Canada on Amazon Web Services.

Security

MobilBid systems and software are PCI compliant, certified by a third-party assessor. They were designed to safeguard personal contact and financial information.

MobilBid's platform is hosted and backed up in Canada using Amazon Web Services.

MobilBid is designed to avoid potential risk areas. We don't require clients or bidders to download software or require an interface with internal systems, and we don't collect financial details or accept payment on behalf of our clients.

Your data belongs to you

Names and contact information processed through the service remain the property of clients at all times. This information will not be distributed, sold, loaned, leased, allowed to be copied, altered, or co-mingled with other data.

MobilBid never uses this information for the purpose of marketing products, soliciting business, or any activity outside the running of an auction, or inconsistent with the intended interests of our clients.

Keeping and deleting data

Clients can download any information they want to keep, using the reports and tools in MobilBid. They can also delete any information they wish. In the normal course of business, deleted information is removed from all systems and backup media. All data can be purged at any time on request.

To ask for data to be deleted, email support@mobilbid.ca or call 1-855-202-4404 x1, Monday to Friday, 9 am to 6 pm Eastern.

Bidders

If you bid in an auction run on MobilBid, the organization running the auction is responsible for your information. Contact them with questions about how they use it.

Full terms

For our complete statement, see the terms and conditions of use.

Run your next auction on MobilBid

Open a free account and build a test auction, or talk it through with us. You only pay when you run a real event: 5.5% of silent auction sales, $220 minimum, $2,500 maximum.