MobilBid Enterprise Resources FAQs

About

About MobilBid

In short. MobilBid is silent auction and mobile bidding software made in Canada. It is a division of NDI (Net Directories Inc.), a Toronto-based technology company that has served academic and non-profit markets since 1995. Charities, schools and nonprofits use it to run silent auctions on their guests' phones, in person, online or both.

Why MobilBid exists

MobilBid was founded on the principle that game-changing technology should be within the reach of all fundraisers.

Before we built it, we asked non-profits and professional fundraisers what a silent auction needed. They named three problems: getting guests signed in, keeping bidders engaged, and the end of the night, when bids are tallied, invoices written and payments collected. MobilBid is built around those three. Guests join with a text message and bid on their own phones, outbid alerts bring them back to bid again, and when the auction closes the winners and invoices are worked out for you.

Our mission is to help people reach their fundraising goals, and we measure our success by the success of our clients.

A Canadian company

  • Based in Toronto, at 108 Pleasant Blvd., Toronto, ON M4T 1J8.
  • Priced in Canadian dollars, per event, with no contract: 5.5% of silent auction sales and 1.5% of donations and live auction items, with a $220 minimum and a $2,500 maximum. See pricing.
  • English and French for bidders.
  • Hosted and backed up in Canada on Amazon Web Services. Security and privacy.

By the summer of 2023, more than 1,800 silent auctions had been run on MobilBid.

Who uses MobilBid

Our clients include national charities, hospital foundations, schools, arts groups, small community charities and businesses that run auctions for a cause. Some run one gala a year. Others, like Hockey Helps the Homeless, run 17 auctions a year in seven provinces. Who we serve.

“After vetting eight different companies to work with us we choose MobilBid! That was indeed the best choice…rates, service, and platform all are stellar.”

Michael Bakker, Kids in CampHybrid event

How we work with clients

MobilBid is designed so your own team can set up and run your auction. We make sure you aren't on your own while you do it.

  • Try it first. Request a free account and build a test auction. You only pay when you run a real event.
  • Training is included. Phone and Zoom training for your team, plus tutorial videos and searchable help.
  • Real people on the phone. Monday to Friday, 9 am to 6 pm Eastern, at 1-855-202-4404 x1, or email support@mobilbid.ca.
  • Help on the night. Help during your event can be arranged in advance.
  • Every feature for everyone. No tiers, no add-ons and no tips asked of your bidders.

“The ease of setup, user interface and one-to-one support have been exceptional.”

John Day, Beyond the Pale BreweryAnnual art auction, Ottawa (2023)

Read more in what our clients say, or contact us.

Run your next auction on MobilBid

Open a free account and build a test auction, or talk it through with us. You only pay when you run a real event: 5.5% of silent auction sales, $220 minimum, $2,500 maximum.